Payroll Specialist

Purpose of position

This position supports Crossroads Christian Communications and YES TV team members by ensuring that compensation and employment administrative matters are handled professionally, with attention to accuracy and confidentiality. High on the list of requirements for this role is someone who believes that all support should result in team members feeling respected, valued, and cared for. The chosen candidate will be fully aligned and passionate about Crossroad’s organizational mission:

Revealing the transforming story of Jesus through inspiring and innovative media to anyone, anywhere, anytime.


  1. Process semi-monthly payroll for several compensation models – salary, hourly, and various shifts for Crossroads and YES TV.
  2. Coordinate and complete year-end reports such as T4 and T2200 and filings.
  3. Work with Dayforce configuration set up to drive innovation.
  4. Complete a variety of payroll and other payroll-related reports.

Specific Job Duties

  1. Calculate, post, and audit payroll information.
  2. Monitor and ensure time and attendance entries are accurate and completed.
  3. Maintain detailed digital files and record-keeping systems to ensure accurate and complete documentation of payroll/personnel transactions.
  4. Make changes to employee information for existing employees and enter information for new employees.
  5. Prepare payroll reports for the finance department.
  6. Prepare cheque requisitions for payments.
  7. Calculate WSIB payments.
  8. Send out reminders or other communications to employees.
  9. Assist employees with addressing any issues within the Time and Attendance system of record – Dayforce.
  10. Generate year-end and ad hoc reports.
  11. Assist with onboarding new employees, summer students, interns, and volunteers.
  12. Maintain vacation accrual records and annual vacation entitlement spreadsheet.
  13. Assist auditors by providing requested information during annual audits.
  14. Other duties as required.

Qualifications and experience

  1. Payroll Compliance Professional (PCP) Certificate.
  2. Minimum of 3 years full cycle Canadian payroll experience.
  3. Experience calculating special payments such as termination and severance, overtime, retro, and statutory holiday pay, and a full understanding of taxable and non-taxable benefits.
  4. Experience providing administrative support in a high-volume environment.
  5. Previous work in a federally regulated environment is preferred.
  6. Understanding of the Canada Labour Code as it relates to payroll regulations.
  7. Comprehensive knowledge of payroll legislative requirements with agencies such as the Canada Revenue Agency, Service Canada, Workplace Safety and Insurance Board, and the Ministry of Finance relating to Employer Health Tax.

Required Skills

  1. Proficiency with Dayforce HCM
  2. Proficient in Microsoft Excel/Word/Outlook and Teams
  3. Strong accounting skills.
  4. Sound analytical thinking, problem-solving, prioritization, and execution skills.
  5. Excellent communication skills (written and verbal).
  6. Excellent research skills.
  7. Capable of meeting deadlines and prioritizing workload.

Personal Attributes

  1. Able to handle confidential information in an ethical and professional manner.
  2. People-oriented – enjoy dealing with people and solving their problems.
  3. Good analytical skills
  4. Excellent interpersonal skills
  5. Good Listening skills
  6. Attention to detail
  7. Compassionate customer service skills
  8. Loves a challenge
  9. Lifelong learner

What we offer

  1. Competitive benefits program for you and your eligible dependents
  2. Employee Family Assistance Plan
  3. Paid time-off vacation, personal and medical leave days
  4. Matching Group RSP contributions

Work Environment:

  1. Hybrid of remote/in-office working environment
  2. Open office, friendly, and highly collaborative team environment.
  3. Our teams enjoy a collaborative work environment, exposure to a wide variety of projects that can help develop practical, in-demand skills, and the opportunity to make a direct, meaningful impact on both personal and professional growth.
  4. Faith-based culture

How to apply

  1. Applications must include a current resume and a cover letter, which includes a brief explanation of why you feel you would be a good fit for this role and the organization’s faith-based culture.
  2. Email for submission: [email protected]a
  3. We thank all applicants in advance, but due to the volume of applications, we will contact only those selected for an interview.
  4. Applications internally and externally will be considered.
  5. Crossroads is an Employment Equity Employer.

About Crossroads

Crossroads Christian Communications is a registered charity and is Canada’s leader in providing faith and values media content, which includes broadcast, digital, and print with the purpose of revealing the transforming story of Jesus through inspiring and innovative media to anyone, anywhere anytime.