HR Generalist

This position plays a key role within our People & Culture team and serves both Crossroads and YES TV by providing a range of human resource support functions, with an emphasis on the area of recruitment. The chosen candidate will be fully aligned and passionate about Crossroad’s purpose: Revealing the transforming story of Jesus through inspiring and innovative media to anyone, anywhere, anytime.

• Provide general administrative assistance.
• Coordinate the recruitment process including the creation of position guides, job postings, tracking candidates, screening, scheduling interviews, reference and background checks, and onboarding.
• Assist with various additional recruitment facilitation involving interns, co-operatives, contract, freelance, and volunteers.
• Support HR-related projects such as Purpose Development, and Training and Development initiatives.
• Assist with Policy development.
• Lead the Social committee and help facilitate company events.
• Assist with documentation and filing of employee-related communications.
• Monitor Health and Safety initiatives.
• Assist with Staff surveys.

Specific Job Duties:

• Collaborate with the Director of People & Culture and team leads in fulfilling recruitment needs.
• Assist with the preparation of Position Guides and transform them into job postings as required.
• Monitor the P&C recruitment expense budget.
• Maintain a reference list of recruitment platforms and recruitment partners and post jobs appropriately according to the role. (Job board/newspapers/colleges, social media, etc.).
• Coordinate authorization requests for hires outside of the resourcing plan through the Request for Hire form.
• Conduct new employee orientation to support a positive onboarding experience.
• Help facilitate the internship program.
• Organize candidates through an applicant tracking system.
• Conduct reference checks and provide feedback to the team lead.
• Maintain a resume pool for future reference.
• Assist with job fairs and other recruitment events in the local area. Promote CCCI’s reputation as a desirable workplace.
• Complete grant applications for internships, co-ops, and other government hiring programs.
• Assist with conducting exit interviews.
• Budget and plan social events with the social committee.
• Set up employee surveys and report on results.
• Other duties as required.

• Post-secondary degree in Human Resources program preferred
• CHRP designation, (completed or in progress)
• 3-5 years of HR experience, preferably with a generalist focus
• Minimum 2 years’ experience with recruitment
• Hands-on experience with various selection processes
• Familiarity with HR programs, HRIS, Applicant Tracking Systems (ATS)/Candidate Management Systems (CMS)
• Strong discernment skills
• Ability to manage multiple priorities and be well-organized, detail-oriented, and results-focused
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Effective written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving skills
• Technically savvy

Personal Attributes:

• People-oriented – enjoys dealing with people and assisting with solving their problems
• Good analytical skills
• Excellent interpersonal skills
• Good Listening skills
• Attention to detail
• Professional manner
• Service oriented
• Networker
• Strong Emotional Intelligence

• Competitive benefits program for you and your eligible dependents
• Matching Group RSP contributions
• Paid Sick and Personal Days
• Hybrid in-office and work-from-home option.
• Our teams enjoy a collaborative work environment, exposure to a wide variety of projects that can help develop practical, in-demand skills, and the opportunity to make a direct, meaningful impact on both personal and professional growth.
• Faith-based culture