Organization and Reporting

Crossroads provides relevant messages of faith and inspiration for millions of Canadians and has done so for 50 years. Its mission is to help people of every age and stage become followers of Jesus Christ through inspired media.

This position is a full time, on-site* role and reports to the COO/CCO.

*(Subject to pandemic protocols at the time of hire)

Areas of Responsibility

1. Liaise on behalf of COO with management of CCCI on the implementation of the organization’s strategic and operational plans to completion and with management of CCCI and YES TV in areas that fall under the portfolio of the CCO.
2. Effectively represent the COO/CCO in selected internal and external interactions.
3. Assist with facilitation of meetings and follow up actions.
4. Assist with strategic corporate internal communications.
5. Perform administration tasks to include the preparation of meeting minutes, reports, various correspondence, and completion of accounting forms.
6. Support other administration duties from the C-Suite as required.

Specific Duties

Communications

1. Develop & implement a corporate communications process for Crossroads.
2. Contribute to external communication pieces as required.
3. Respond to emails when necessary to ensure the workflows are not delayed or paused.
4. Assist with creating and documenting operational policies for Crossroads that involve HR, communications & operations.

Facilitation

5. Help manage content meetings, research on content trends & follow up on necessary contracts.
6. Work with Directors and department heads to implement and complete corporate plans by assisting key strategic priorities and translating them into actionable items as directed by the COO/CCO.

Administration

7. Schedule and organize meetings.
8. Take meeting notes, create follow up plans & track progress on projects.
9. Monitor budgets.
10. When necessary, negotiate contracts with external consultants and other organizations to provide services in support of organization change and development where these cannot be accomplished by in-house resources.

Miscellaneous

11. Help the COO/CCO with awareness of media trends, topics, business journals & overall newsworthy items.
12. Other duties as required.

Qualifications and Experience

The preferred candidate will have the following education and experience:

• University/College degree in Communications/Business Administration /Media Studies.
• General understanding of media/broadcast.
• 3-5 years of project management/administration experience working effectively with multiple levels of management and functional roles within a complex working environment.
• Experience with effective preparation and review of executive communications.
• Proven influential ability to drive team to deliver results.

Skills and Attributes

• Ability to anticipate and quickly assess continually changing project needs and adapt resources and strategies accordingly.
• Excellent written and verbal communication, presentation, organizational, interpersonal, and analytical skills.
• Strong managerial and team building skills and demonstrated ability to motivate and empower indirect reports to achieve area priorities.
• Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.
• Strong negotiation skills and ability to reach mutual points of agreement between stakeholders encouraging partnerships and collaboration.
• Ability to translate ideas into executable processes to enhance strategies and meet deliverables.
• Excellent listening skills
• Excellent interpersonal skills
• Servant’s heart
• Professional demeanor
• Works well under pressure and in fast paced, changing environment
• Ability to meet deadlines
• Self-directed, takes initiative
• Extremely organized and detail oriented
• Excellent customer service skills.
• Multitasker
• Discreet with confidential information
• Problem solver
• Excellent follow through
• Leadership abilities
• Team Player